Privacy Policy & Terms of Service
Privacy Policy
Effective Date: 22-08-2024
At Digital Elegance, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.digitalelegance.co.uk], as well as your rights concerning your personal information. By using our website and services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Contact Details: Name, email address, phone number, and company details when you fill out a contact form, subscribe to our newsletter, or purchase our services or digital products.
- Payment Information: If you purchase a paid guide or service, we may collect billing details such as your payment card information (processed securely through a third-party payment processor).
1.2 Non-Personal Information
- Usage Data: Information about your interactions with our website, including pages viewed, referral URLs, and actions taken.
- Device Information: IP address, browser type, operating system, and geolocation data.
1.3 Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve user experience, analyse site traffic, and serve targeted advertisements. You can manage your cookie preferences in your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: To deliver services, guides, or content you request, including free and paid resources.
- Improve User Experience: Analyse how you interact with our website and improve functionality, design, and content.
- Marketing: Send newsletters, promotional materials, and targeted advertisements, with your consent.
- Process Transactions: Securely process payments and manage purchases of our guides and services.
- Respond to Enquiries: Address your questions, comments, and customer service requests.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties under the following circumstances:
3.1 Service Providers
We may share your data with third-party service providers (e.g., hosting providers, payment processors, email marketing platforms) who assist us in operating our website and providing services.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests from public authorities.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction.
4. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. These measures include encryption, secure servers, and regular monitoring. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
5.1 Access and Correction
You can request access to your personal data, update it, or correct any inaccuracies.
5.2 Data Deletion
You may request the deletion of your personal information from our records, subject to certain legal exceptions.
5.3 Marketing Opt-Out
You can opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
5.4 Cookie Preferences
You can modify your cookie preferences via your browser settings.
5.5 GDPR Rights (for EU residents)
If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:
- The right to restrict processing of your data
- The right to data portability
- The right to object to the processing of your personal data
5.6 CCPA Rights (for California residents)
If you are a resident of California, the California Consumer Privacy Act (CCPA) grants you the right to:
- Request disclosure of the personal data we collect about you
- Request deletion of your data
- Opt out of the sale of your data (note: we do not sell your data)
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of these third-party websites. Please review their privacy policies before submitting any personal information.
7. Children's Privacy
Our website and services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
- Digital Elegance
- Email: digitaleleganceuk@gmail.com
- Phone: +44 7557 503828
This version uses British English spellings such as "analyse" and "enquiries" and maintains the professional tone necessary for a privacy policy. Make sure to fill in the required details, such as the contact information, before publishing it on your website!
Terms of Service
Effective Date: 22-08-2024
Welcome to Digital Elegance! These Terms of Service ("Terms") govern your access to and use of our website www.digitalelegance.co.uk and services provided by Digital Elegance ("we," "us," or "our"). By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully before using the site.
If you do not agree to these Terms, you may not access or use our website or services.
1. Services Offered
Digital Elegance provides digital marketing services, including:
1. Full Digital Marketing Management – Comprehensive management of your business's digital marketing strategies.
2. Self-Guided Learning Packs – Purchaseable digital guides and resources to help businesses manage their own marketing.
3. Free Content – Blogs, articles, and short guides with marketing tips, strategies, and advice.
All services are subject to availability and may be modified at our discretion.
2. Use of Our Website
By using our website, you agree to the following:
- You are responsible for ensuring that the information you provide is accurate, complete, and up to date.
- You will not use our website for any unlawful purposes or in any way that may cause damage to our site or its functionality.
We reserve the right to suspend or terminate your access to the website if you violate these Terms or engage in any unauthorised activities.
3. Payments and Purchases
3.1 Pricing
All prices for our services, including digital guides, are listed on the website. We reserve the right to modify pricing at any time. Prices may include VAT where applicable.
3.2 Payment
Payment is required at the time of purchase for all digital products or services. We accept payment through our secure third-party payment processor. By providing payment information, you authorise us to charge the applicable amount for the product or service purchased.
3.3 Refund Policy
All sales of digital products (e.g., downloadable guides) are final and non-refundable, except in cases where a product is defective or the purchase was made in error. If you experience issues with a product, please contact us at digitaleleganceuk@gmail.com for support.
4. Intellectual Property
4.1 Ownership
All content provided on our website, including text, graphics, logos, images, and digital guides, is the intellectual property of Digital Elegance or our licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the website and its content for your personal or business use.
4.2 Restrictions
You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission from us. Any unauthorised use of our intellectual property will result in legal action.
5. User-Generated Content
Our website may allow users to submit comments, feedback, or other content ("User-Generated Content"). By submitting content, you agree to the following:
- You grant us a non-exclusive, royalty-free, perpetual licence to use, display, and distribute your content in connection with our website and services.
- You represent and warrant that your content does not infringe on the rights of any third party or violate any laws.
- We reserve the right to remove or edit User-Generated Content at our discretion.
6. Limitation of Liability
To the fullest extent permitted by law, Digital Elegance shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or services. Our total liability to you for any claim shall not exceed the amount paid by you, if any, for accessing or using our website or purchasing our services.
7. Disclaimers
7.1 No Warranties
We provide our website and services on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that the website will be error-free, uninterrupted, or free of viruses or other harmful components.
7.2 Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Digital Elegance. We are not responsible for the content or privacy practices of third-party websites and encourage you to review their terms and policies before engaging with them.
8. Indemnification
You agree to indemnify, defend, and hold harmless Digital Elegance, its directors, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising out of your use of our website, your breach of these Terms, or your violation of any rights of a third party.
9. Termination
We reserve the right to terminate or suspend your access to our website and services at any time, with or without cause, and without prior notice. Upon termination, you must immediately cease using our website and any content obtained from it.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of [Insert Country], without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts located in [Insert Location].
11. Changes to These Terms
We may update or modify these Terms from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review these Terms periodically to stay informed of any updates. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
-Digital Elegance
- Email: digitaleleganceuk@gmail.com
- Phone: +44 7557 503828